You will have to order a new one if you want another one. He said "well, it was boxed when you took it. I told him about what happened to my pizza, that it wasn't boxed properly and I showed him the whole pizza. There was only that clown, the chef guy present at that time. I tried to contact them immediately, called them first, a lady picked up the phone and said, "Manager will be with you shortly," but put me on hold for 10 min, nobody talked. While I was on the hallway, my pizza slipped off the box coz it wasn't properly boxed and fell on the floor. I've reached out to Domino Pizza many time in outrage of the situation and I still can't get anywhere or have a single person within the company show any concern. Im expected by Domino's to give them more money before they honor their guarantee or fix an issue that should have never occurred. Their guarantee is a bunch of marketing ** and lies!ĭomino's Pizza continues days layer to attempt to resolve the situation. And they most definitely could care less about quality. They certainly have no comprehension of customer service. So next time you decide to order Domino's Pizza keep in mind they clearly either don't know food safety or perhaps they simply don't care about food safety. I'm sorry if I can't find any customer service or concern over quality or any sincerity in the apology. Day two after a fake apology and ** about how the company prides themselves on fresh food customer service and food quality I still haven't had a single person try to resolve or fix this disgraceful disgusting situation.
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